Returns & Exchanges


In case customer wants to return a product the customer must write to us at These terms of returns and exchange are limited to direct sale by only and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale.

  • - Product must be returned to us within 14 days from the date it was shipped to customer.
  • - Custom made products are not eligible for exchange.
  • - Product must be unused, unworn, unwashed and undamaged. Damaged or soiled products will not be accepted.
  • - Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers. Where provided, belts and any designer packaging such as authenticity cards, dust bags, leather tags etc. must be returned with the product.
  • - We accept returns for account credit only. Goods once sold can only be exchanged for a store credit only if they meet our terms and conditions.
  • - In case of any return or alteration the shipping charges will be borne by the customer.
  • - In case customer wants to exchange an alternative product, other than product made to order, the same is possible. You have to return the product for a credit and purchase the new item a fresh. You can settle the payment from credit available into your account. You must write or call to customer care as suggested for return of the product. Stated terms & conditions applicable to return, will also be applicable to return for exchange.